As Resource Manager you will be working directly with the PMO on a daily/weekly basis to ensure optimal resourcing to client delivery needs, being mindful of scope and requirements. You need to be focused on the who, what, when and how, and acting as proactive solution finders to Client / PMO challenges. In order to deliver on this, the Resource Manager must understand the skill a community has, and the skills it needs to always be ahead of the industry.
Working closely with the community lead and discipline leads, the Resource Manager, understand the diet of work the agency is producing today, tomorrow and in the future to ensure we have the right people, in the right roles, at the right time in order to meet changing client needs, and work with Talent Acquisition to ensure that we have the right pipeline to fulfil this.
Utilising the Traffic Live resourcing system to ensure all job allocations, timesheets and job movements are automated will allow the Resource Managers to work both within their community and peer group to bring together high performing teams; knowing which individuals are best for which briefs and who works well together.
The Resource Managers will be the lynchpin of the agency, with up to date knowledge of who is working on what and who is skilled to deliver against the right briefs.
KPI’s: Margin, Employee Utilisation, Employee Billability, Regrettable churn
Key Skills and Experience